OIT User Services
Support Center (help desk, training) Campus Technology Services (course management, smart classrooms, computer labs, academic technologies)
Desktop Support (technical support, computer builds, Student Support Center, Tech Refresh) Video Conferencing Services (video conferencing services, audio conferencing contract management)
OIT Application Services
Core Application Services (email, calendaring, content management, directory, web design)
Enterprise Application Services (Banner) MyUA Project (Portal for online access to UA resources)
OIT Infrastructure Technology Services
Data Center Operations (24x7x365 computer facility monitoring, tape library, records management) Network Operations (LAN, Fairbanks wireless access, telecommunication circuits between UA campuses) Network Engineering (network architecture) Security Administration (incident response, firewall management, guidance/consultation) Technical Services (Unix server administration, database administration, account administration) Telephone Services (installations, moves, voicemail)
OIT Technology Oversight Services Project Management Office Service Quality and Program Management Strategic Planning
OIT Central Operations OIT Business Office (HR, financial management, procurement, travel, administrative support) |
