| Description: |
This workshop will discuss the components of conversations with consequences, including those that involve differences in opinion, have strong emotions and where there is a potential for loss. You will also hear about the amygdala hijack and how that significantly affects the potential outcome of discussions. The workshop will cover the visceral reactions we typically have when we are involved in consequential conversations, how to recognize when conversations get off track, how to stop and develop a safe environment where productive conversations can take place and then how to work together with other participants to achieve the results you both are seeking. Based on the book "Crucial Conversations" by authors Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler |
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