Google Apps @ UA

General FAQs

Welcome to Google Apps FAQs. To view questions by topic, click the link below to snap to that topic in the page.

UA-related FAQs

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[All] What will my email address be?

[All] Why has UAF and Statewide outsourced email services to Google?

[All] What outsourcing options did the university look at?

[All] What are the cost savings to the university?

[All] What other universities have "Gone Google"?

[All] How do I find other UA email addresses?

[All] Why do I need two passwords?

[All] What happens to Google Apps @ UA if the internet goes down?

Google Mail FAQs

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[All] How do I configure my email program (e.g., Thunderbird, Mac Mail, Outlook, etc.) to work with UA Google Mail?

[All] I sent out a mass email, but not everybody on the list received it. Why?

[All] What will our email address be?

[All] I got an email, supposedly from IT asking for my Username and Password. Is this real?

[All] How do I forward my email to another account?

[All] How do I securely share my email with someone else?

[All] When I send an email to a list, or BCC myself on something, I don't receive it. Why?

[All] Can I delete just one email out of a conversation?

[All] How much email can I have?

[All] How will large attachments be handled?

[All] How do I open more than one Google Apps @ UA account at once?

[All] What are the options for email encryption using Google's web client?

[All] What kind of encryption is Google's web client using? How strong is it?

[UAF] [SW] Why won't my email forward or vacation message work?

[All] What are some ideas for organizing a copious amount of labels?

[All] I hear that Google reads my email. Is this true?

[All] What if the University needs to track an email for emergency or legal reasons?

[All] When my email was migrated, Outlook is showing that I received every email on the same date. How do I fix this?

[All] Can I add Google Apps @ UA to handle email links in Firefox/Chrome?

[All] When I sign in at google.alaska.edu, sometimes all of the features of Google Mail aren't available. Why?

[All] Which mobile devices support access to Google Apps @ UA?

[UAF] [SW] How do we move our email listserv to Google Apps?

Google Mail Contacts

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[All] How can you notify, remind (and track...) those still using your old email address that you have a new one without spamming everyone?

[All] Is there a limit to the number of contacts I can add?

[UAF] I use UAF webmail (SquirrelMail); how do I migrate my address book to Google Apps @ UA?

[All] I use Outlook for my email, how do I migrate my address book to Google Apps @ UA?

[All] Can I move other non UA email address books to Google Apps for UA?

Google Calendar FAQs

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[All] Can people be invited in Google Calendar that doesn't have an @alaska.edu address?

[UAF] [SW] What about departmental calendars?

[UAF] [SW] How are resources handled in Google Calendar?

[All] What happens to calendars and documents attached to a person's account after they leave?

[All] Is there a limit to how many calendars I can add?

[All] When I get invited to an event in Google Calendar, I get asked to sign up for Google Calendar. Why?

[All] Well, if I have to use someone's UAUsername@alaska.edu, how can I quickly find that information?

[All] When I invite someone to an event, that person receives an email with the wrong time. Why?

[All] Is it possible to grant access to a calendar by contact group, rather than one by one?

[All] Can I create events across multiple calendars simultaneously?

[UAF] [SW] How do I embed a Google Calendar in a Roxen website?

[All] Can I synchronize my Google Calendar with my iPhone?

[All] Can I synchronize my Google Calendar with my BlackBerry?

Google Collaboration FAQs

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[All] What happens to calendars and documents attached to a person's account after they leave?

[All] Are Google Documents mined?

[All] Is there any size limitations to Google Docs or Google Sites?

[All] Can I upload PDF files to Google Docs?

Google Groups

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[All] What is Google Groups?

[All] How do I form a Google Group?

[All] How do I configure Google Groups to be used as an email distribution list?

[All] How do I configure Google Groups to be used as an email discussion list?

[All] How do I configure Google Groups to be used as a departmental email address?

Google Voice

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[All] What is Google Voice?

[All] How do I get a Google Number?

[All] What happens to my Google Voice account after I leave the University?

Google/Outlook Synchronization

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[All] Messages I Delete from my Outlook Sent Items Folder Later Reappear There

[All] Some Calendar, Contact, Notes, or Tasks Folders Won't Sync

[All] Receiving Outlook Sync Error Messages

[All] Only Certain Shared Calendars Sync with Outlook

[All] Tentative Status

[All] Out of Office Setting in Outlook

Google/Outlook Functionality

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[All] Voicemail Forwarding

[All] Unable to Hide Private Events from Delegate

[All] User Calendars are Not Viewable by Default

[All] Unable to View .msg or .eml File

[All] Deleting a Folder in Outlook Does Not Remove the Label in Gmail

[All] Gmail Does not Accept Special Characters in Label / Folder Names

[All] Outlook for Mac Does not Sync With Google Calendar

[All] Outlook Search

[All] Deleting Calendar Invites in Outlook Mail

[All] Calendar Events are Arriving from a Delegate and not the Organizer

[All] Attachment Limit is 25 MB

[All] Setting Office Hours in Google

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