banner image banner image     Google Apps @ UA banner image banner image



General FAQs

Welcome to Google Apps FAQs. To view questions by topic, click the link below to snap to that topic in the page.

UA-related FAQs

Click the question below to reveal the answer.

What will my email address be?

Why has UAF and Statewide outsourced email services to Google?

What outsourcing options did the university look at?

What will the cost savings be to the university?

What other universities have "Gone Google"?

How do I find other UA email addresses?

Why do I need two passwords?

What happens to Google Apps @ UA if the internet goes down?

Google Mail FAQs

Click the question below to reveal the answer.

How do I configure my email program (e.g., Thunderbird, Mac Mail, Outlook, etc.) to work with UA Google Mail?

I sent out a mass email, but not everybody on the list received it. Why?

What will our email address be?

What will happen with our email lists and shared departmental email accounts?

How do I forward my email to another account?

When I send an email to a list, or BCC myself on something, I don't receive it. Why?

Can I delete just one email out of a conversation?

How much email can I have?

How will large attachments be handled?

How do I open more than one Google Apps @ UA account at once?

What are the options for email encryption using Google's web client?

What kind of encryption is Google's web client using? How strong is it?

Why won't my email forward or vacation message work?

What are some ideas for organizing a copious amount of labels?

I hear that Google reads my email. Is this true?

What if the University needs to track an email for emergency or legal reasons?

When my email was migrated, Outlook is showing that I received every email on the same date. How do I fix this?

Can I add Google Apps @ UA to handle email links in Firefox?

When I sign in at google.alaska.edu, sometimes all of the features of Google Mail aren't available. Why?

Which mobile devices support access to Google Apps @ UA?

How do we move our email listserv to Google Apps?

Google Mail Contacts

Click the question below to reveal the answer.

How can you notify, remind (and track...) those still using your old email address that you have a new one without spamming everyone?

Is there a limit to the number of contacts I can add?

I use UAF webmail (SquirrelMail); how do I migrate my address book to Google Apps @ UA?

I use Outlook for my email, how do I migrate my address book to Google Apps @ UA?

How can we add new email addresses to existing email lists?

Can I move other non UA email address books to Google Apps for UA?

Google Calendar FAQs

Click the question below to reveal the answer.

Is Google Calendar going to replace Meeting Maker?

Can people be invited in Google Calendar that doesn't have an @alaska.edu address?

What about departmental calendars?

How are resources handled in Google Calendar?

What happens to calendars and documents attached to a person's account after they leave?

Is there a limit to how many calendars I can add?

When I get invited to an event in Google Calendar, I get asked to sign up for Google Calendar. Why?

Is it possible to grant access to a calendar by contact group, rather than one by one?

Can I create events across multiple calendars simultaneously?

How do I embed a Google Calendar in a Roxen website?

Can I synchronize my Google Calendar with my BlackBerry?

Can I synchronize my Google Calendar with my iPhone?

Google Collaboration FAQs

Click the question below to reveal the answer.

What happens to calendars and documents attached to a person's account after they leave?

Are Google Documents mined?

Is there any size limitations to Google Docs or Google Sites?

Can I upload PDF files to Google Docs?