MyUA Help - Email

You can delete messages from any of your E-mail Center folders using the following procedure.
1. From the left-hand folder view, select the folder that contains the e-mail message that you want to delete. (The folder changes color to indicate that it has been selected.)
E-mail Folder Example
2. You see a list of messages organized and displayed by key identifying information.
E-mail Example
From: The e-mail address of the message sender.
Subject: The subject that the sender gave the message.
Size: The size of the e-mail message.
Date/Time: The date and time the message was saved.
3. From the display list, select the message you want to delete. You see a red arrow ( ) indicating that the message has been selected. The message itself appears in the preview pane located below the display list.

Note: The checkbox next to the message allows you to select the message without previewing it or to select multiple messages to delete or move.

4. From the E-mail Center tool bar, click the delete icon.
E-mail Delete Icon
5. Depending on the folder that you have selected and the way you have set your delete message option in your mail preferences, the message is deleted in one of two ways:
  • If you selected the Sent, Drafts, or Deleted folder, the message is permanently deleted.
  • If you selected an Inbox folder (either from the primary mailbox or any of your external accounts) or another folder that you have created, and you have set your message delete preference to send deleted messages to the trash, the message is sent to the Deleted folder. This allows you to recover the message if necessary.
Note: If you need to delete multiple messages, you can use the checkboxes that preface each message in the display list to select multiple files to delete, and click delete. All selected messages will be permanently deleted or moved to the Deleted folder, depending upon where you are working. Messages selected via the checkboxes take precedence over any highlighted message for actions such as delete, or move.


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