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You may receive e-mail messages that contain attachments. Attachments are
files that have been created in other computer applications, such as MS
Word or Power Point, or other e-mail messages that have been forwarded to
you. To open an e-mail attachment, you must have the software installed on your machine that the
sender used to create the file, or a similar
application that is capable of reading or converting the file.
To save and view e-mail attachments, use the following procedure.
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| 1. | Select the e-mail message that contains the attachment(s) you want to
view. E-mails that contain attachments are flagged in the display list
with a paper clip icon
( ). |
| 2. | In the message display pane (the window below the e-mail display list) you see the message. |
| 3. | Scroll to the bottom of the displayed message. You see an informational box similar
to the following, which lists the name of the attachment:
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| 4. |
To save the attachment, right-click the filename link. Depending on
the browser you are working with, you see a variety of options. For
Internet Explorer, select the "Save Target As..." option. For
Netscape, select the "Save Link As..." option. You are prompted
to save the file.
Note: If you are using Netscape or Internet Explorer on a Macintosh, click the filename link. You will be prompted to save the file. |
| 5. |
Browse your file system to the location (folder)
where you want to save the file. Click Save.
Note: If you are using Netscape as your browser, the default file save type is "html." To save files of other types, use the drop-down to set the "Files of type" box to All Files (*.*) and add the proper extension to the file. For example, if you are saving a PowerPoint presentation, give the file a name and add ".ppt" as the extension. |
| 6. | To view the attachment, browse your file system to the save location and double-click the filename. The application that created the file launches and the file opens. For example, if you saved the attachment illustrated above, MS Word would launch whenever you clicked to open the file called sketch. |
| 7. | If you don't have the application required to open the attachment, you will be prompted by a dialog asking you to associate the file with an application. You can associate the file with a similar application that can open the file. For example, if you didn't have MS Word, you could choose to open the sketch.doc file with WordPerfect, provided it were installed. |
| 8. | If you don't have an application that can handle the file, keep the attachment until you can install the correct software. |