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Frequently asked questions

This document addresses questions often asked by agencies interested in workforce training or service. The questions are listed below with links to answers for each question.

Questions
  1. How does UA Corporate Programs operate?
  2. Why would my company work with UA Corporate Programs?
  3. My company needs training for our employees. How can UA Corporate Programs assist us?
  4. Can UA Corporate Programs assist us with workforce development needs other than training such as surveys, assessment, classroom/meeting space, catering, evaluations, or administrative support services?
  5. What do we have to do to get the process started?
  6. Will we have a contract or formal agreement between my company and UA Corporate Programs?
  7. What costs will my agency incur for training services?
  8. How will we be invoiced and when is payment due to UA Corporate Programs?
  9. What are UA Corporate Programs cancellation policies and penalties?
  10. What kinds of companies work with UA Corporate Programs?
  11. How can UA Corporate Programs help my agency maximize its training dollars?
  12. What is Shared Services?
  13. What training and meeting facilities are available through UA Corporate Programs?
  14. How can I get additional information about UA Corporate Programs?
1: How does UA Corporate Programs operate?

University of Alaska Corporate Programs (UACP) was created to function within the University’s statewide system as a single point of contact for Alaska business and industry. UACP is a knowledge-management program designed to meet the ever-changing challenges of training, re-training and updating the skills sets of Alaska’s work force. UACP is the logical vehicle though which industry may outsource some or all of its education and training needs—the corporate university of choice in Alaska.

UACP provides Alaska employers and organizations access to the rich resources that already exist within the university system and facilitates the development of new coursework and training to respond directly to the unmet needs of the Alaska business community. This is accomplished at Corporate Programs via the University of Alaska’s multi-campus system of lifelong learning, tailored to the needs of today’s business and industry.

Three primary characteristics describe UA Corporate Programs:

  • UACP has become an innovative learning alliance between Alaska’s employers and the University of Alaska, bringing together higher education and workforce training programs to help Alaskans develop the skills, knowledge, and competencies to be successful.
  • UACP is the strategic umbrella, or single point of contact, through which any business entity, government agency, or nonprofit organization can access the rich education and training resources that exist within the University of Alaska statewide system.
  • UACP facilitates the creation of new programs and courses customized to respond directly to the unmet educational and training needs of Alaska’s employers and employees.
    2: Why would my company work with UA Corporate Programs?

    Here are the top 5 ways University of Alaska Corporate Programs (UACP) can help your organization work more efficiently:

    1. Outsource your training needs to UACP!
    2. UACP, a one-stop shop for Alaska’s employers and organizations, specializes in connecting your organization with the University of Alaska’s resources it needs to address workforce learning and performance such as design, development and delivery of training and educational activities; management of employee and curriculum records; and consolidation of invoice billings. UACP can help you discover the incredible array of university resources available to all organizations in Alaska. UACP is the logical vehicle though which industry may outsource some or all of its education and training needs—the corporate university of choice in Alaska.

    3. Utilize Alaska training expertise!
    4. UACP can help your organization meet its workforce development needs by connecting you with a university subject matter expert to discuss your learning objectives and strategize on best learning method to accomplish your desired outcomes. University of Alaska workforce development instructors are accomplished practitioners in their area of expertise whether it be as technology leaders, professional educators, corporate executives, financial officers, health and human services professionals, or leaders in other professional arenas. Your employees may participate in instructor-led learning activities, in focused cohort groups, or independently via distributive learning—all targeted to meet your company’s outcomes.
    5. Work with a full service training provider!
    6. University of Alaska Corporate Programs (UACP) was created to function within the University’s statewide system as a single point of contact for Alaska business and industry. UACP is the logical vehicle though which industry may outsource some or all of its education and training needs—the corporate university of choice in Alaska—providing your organization with a variety of workforce development solutions such as assessments, surveys, consultation, analysis, and customized training to meet the desired outcomes of the organization. Additionally, UACP has access to a variety of university service departments to help your organization meets its workforce development objectives including facilities, conferences and catering, and logistical support.

    7. Participate in shared services training!
    8. UACP’s shared services provides your employees opportunity to enroll at a substantial savings in another organization’s training. The process is intended to be transparent to the participant and the company. The company benefits substantially by having greater training options with a shared cost.

    9. Maximize your training dollars!
    10. UACP offers cost effective services such as procurement, cross registration in other clients’ courses, and consolidated billings. UA also has many training facilities available including lecture rooms, auditoriums, and computer labs.

    3: My company needs training for our employees. How can UA Corporate Programs assist us?

    Corporate universities such as UACP are initiative-driven brokers of learning resources, linking business objectives to training programs designed to increase productivity, develop leadership potential and accomplish other specific business goals and training objectives. UA Corporate Programs was created to function as the single point of contact with Alaska business and industry. It provides easy access to the rich resources that already exist within the university system and to facilitate the development of new coursework and training to respond directly to the unmet needs of the Alaska business community. UACP will plan, coordinate, direct, and evaluate your organization’s courses, provide instruction, provide course materials and supplies, provide certificates of completion, and schedule instructional hours to accommodate your company’s work schedule. UA continuing education units (CEUs) may be available upon request.


    4: Can UA Corporate Programs assist us with workforce development needs other than training such as surveys, assessments, classroom/meeting space, catering, evaluations, or administrative support services?

    Yes, UA Corporate Programs (UACP) can provide your organization with a variety of workforce development solutions such as assessments, surveys, consultation, analysis, and customized training to meet the desired outcomes of the organization. Additionally, UACP has access to a variety of university service departments to help your organization meets its workforce development objectives including facilities, conferences and catering, and logistical support.

    UACP provides Alaska employers and organizations access to the rich resources that already exist within the university system and facilitates the development of new coursework and training services to respond directly to the unmet needs of the Alaska business community. This is accomplished at Alaska’s Corporate Programs via the University of Alaska’s multi-campus system of lifelong learning, tailored to the needs of today’s business and industry.


    5: What do we have to do to get the process started?

    Complete the information request form on this website or contact UA Corporate programs today.


    6: Will we have a contract or formal agreement between my company and UA Corporate Programs?

    Yes. UA Corporate Programs (UACP) will work closely with your organization to clarify your service request, identify desired outcomes, and establish performance expectations. If desired, we will connect you with a subject matter expert for consultation and strategy to ensure your training goals are met. Typically our clients ask for a preliminary proposal outlining scope of work and projected costs for their review and approval prior to issuance of a formal contract.

    Once the scope of work and projected costs are agreed upon, UACP will issue an educational service agreement (ESA) or memorandum of agreement (MOA) to ensure that UA service delivery is in line with your service expectations. UACP typically issues a specific ESA for one-time services or an umbrella ESA covering long-term partnerships calling for a multitude of outsourced training services.


    7: What costs will my agency incur for training services?

    UA Corporate Programs (UACP) service fees vary depending upon an organization’s service request. UACP will work closely with your organization to clarify your service request, identify desired outcomes, and establish performance expectations. Typically our clients ask for a preliminary proposal outlining scope of work and projected costs for their review and approval prior to issuance of a formal contract.


    8: How will we be invoiced and when is payment due to UA Corporate Programs?

    UA Corporate Programs (UACP) invoicing varies depending upon your organization’s needs and as specified in our educational service agreement (ESA) or memorandum of agreement (MOA). UACP typically issues either a single invoice for ESAs covering a one-time service or issues monthly invoices for umbrella ESAs covering a long-term partnership calling for a multitude of outsourced training services.


    9: What are UA Corporate Programs cancellation policies and penalties?

    UA cancellation policies vary depending upon the requested service and the UA service provider. UACP’s educational service agreement (ESA) or memorandum of agreement (MOA) with a client will specify the cancellation or rescheduling policies and penalities.


    10: What kinds of companies work with UA Corporate Programs?

    UA Corporate Programs serves a variety of industry partners, from oilfield interests to transportation, regulatory, health care, utility, and enforcement agencies and organizations. UACP also works with the State of Alaska, the Federal government, a variety of for-profit business owners, and many nonprofits including professional associations and organizations. Each has discovered the incredible array of University of Alaska resources available to organizations in Alaska. With your university as your partner, you can create dynamic change that will continue to build a prosperous and skilled Alaska workforce.


    11: How can UA Corporate Programs help my agency maximize its training dollars?

    UA Corporate Programs (UACP) minimizes your organization’s workforce development support expenditures by allocating its staff to specific functions difficult for many organizations to accomplish in a cost-effective manner such as procurement for services, cross registration in other clients’ courses, and consolidated billings.


    12: What is Shared Services?

    UACP’s shared services provides your employees opportunity to enroll at a substantial savings in another organization’s training. The process is intended to be transparent to the participant and the company. The company benefits substantially by having greater training options with a shared cost.


    13: What training and meeting facilities are available through UA Corporate Programs?

    The University of Alaska has more than 32 campuses, extension centers, and training sites located statewide in Alaska. Many of these locations have facilities including lecture rooms, auditoriums, and computer labs as well as service departments such as Conferences & Catering available to the public for nominal fees. In addition, UA Corporate Programs (UACP) has access to non-university facilities, hotels and services as an extension of its many partnerships with service providers and clients locally, statewide and nationwide.


    14: How can I get additional information about UA Corporate Programs?

    For more information, complete the information request form on this website or contact UA Corporate Programs today!